Built and run by insurance professionals

Built and run by insurance professionals

Third-party insurance compliance, managed end-to-end.

Licensed experts run your entire compliance function, backed by a platform built on decades of risk management expertise.

Trusted to manage third-party insurance compliance at scale.

5 Million+

insurance docs evaluated

insurance docs evaluated

P&C insurance experts

P&C insurance experts

P&C insurance experts

New York

Deep NY Labor Law expertise

Deep NY Labor Law expertise

client retention since inception

97% Client retention since inception

US-based account teams

US-based account teams

SOC 2

certified

certified

300K+

comprehensive policy evaluations

comprehensive policy evaluations

Raising the standard for third-party risk management across the built environment.

Licensed professionals powered by purpose-built infrastructure.

Licensed professionals powered by purpose-built infrastructure.

With third parties creating exposure across every corner of your business, you need more than COI tracking software to stay protected. Docutrax runs your insurance compliance for you. Licensed professionals doing the work, on infrastructure that makes compliance data visible, auditable, and yours to leverage.

With third parties creating exposure across every corner of your business, you need more than COI tracking software to stay protected. Docutrax runs your insurance compliance for you. Licensed professionals doing the work, on infrastructure that makes compliance data visible, auditable, and yours to leverage.

Our platform

Our platform

The infrastructure your compliance runs on.

Designed based on how the insurance ecosystem actually works.

01.

Modeled to your operation.

Set requirements by entity, property, or project, then apply them across every third party.

02.

Automated for scale.

Documents are captured automatically, then evaluated by a licensed insurance professional.

03.

Searchable to the last record

Every submission, review, finding, and resolution, retained for as long as you need them, with a full audit trail.

04.

Enterprise reporting and security.

Configurable reporting across hundreds of fields, role-based access, SSO, on a SOC 2 Type 2 platform.

01.

Modeled to your operation.

Set requirements by entity, property, or project, then apply them across every third party.

02.

Automated for scale.

Documents are captured automatically, then evaluated by a licensed insurance professional.

03.

Searchable to the last record

Every submission, review, finding, and resolution, retained for as long as you need them, with a full audit trail.

04.

Enterprise reporting and security.

Configurable reporting across hundreds of fields, role-based access, SSO, on a SOC 2 Type 2 platform.

Who we serve

Who we serve

One operation. Configured to your industry.

Docutrax adapts to the way your compliance function flows. From structure to workflows to depth of review.

General contractors

Every subcontractor, trade, project, verified to the coverage your subcontracts require.

Public entities

Vendors, contractors, and public works held to compliance worthy of the public you serve.

Real estate owners and property management

Tenants, vendors, and contractors across your whole portfolio, however large or complex.

Carriers & MGAs

Give your insureds risk transfer that holds at claim time, and protect your underwriting profit.

Brokers and Agents

Differentiate your firm with managed compliance oversight, without adding review work for your team.

Other industries

Fully-managed compliance, wherever your operation depends on third parties

  • Education

  • Public Entities

  • Retail & Franchise

  • Insurance Ecosystem

  • Agribusiness

  • Education

  • Public Entities

  • Retail & Franchise

  • Insurance Ecosystem

  • Agribusiness

  • Healthcare

  • Manufacturing & Industrial

  • Energy & Infrastructure

  • Healthcare

  • Manufacturing & Industrial

  • Energy & Infrastructure

  • Transportation & Logistics

  • Financial Services & Lending

  • Telecom

  • Transportation & Logistics

  • Financial Services & Lending

  • Telecom

After struggling for years
we at last found the right solution provider.

Chief Risk Officer

Public REIT

Our method

Our method

Insurance evaluated at the depth the risk requires.

Some relationships need a verified certificate. Others need a forensic read of the entire policy. We evaluate at the depth each of your relationships requires.

Baseline-risk

Elevated-risk

High-risk

Certificate Review

COIs collected and tracked. Coverage, limits, dates, and additional insured status verified against your requirements.

Endorsement Review

Endorsement forms reviewed and verified against your contract: additional insured, waiver of subrogation, primary and non-contributory.

Full Policy Review

Full policy read forensically by experts, down to the exclusions and conditions that decide whether coverage responds.

COIs

Endorsements

Policies

Certificate Review

COIs collected and tracked. Coverage, limits, dates, and additional insured status verified against your requirements.

Endorsement Review

Endorsement forms reviewed and verified against your contract: additional insured, waiver of subrogation, primary and non-contributory.

Full Policy Review

Full policy read forensically by experts, down to the exclusions and conditions that decide whether coverage responds.

Baseline-risk

Elevated-risk

High-risk

Certificate Review

COIs collected and tracked. Coverage, limits, dates, and additional insured status verified against your requirements.

Endorsement Review

Endorsement forms reviewed and verified against your contract: additional insured, waiver of subrogation, primary and non-contributory.

Full Policy Review

Full policy read forensically by experts, down to the exclusions and conditions that decide whether coverage responds.

Why Docutrax?

Why Docutrax?

What stands behind every review.

The managed operation

The managed operation

Every document review is handled by professionals who are trained to read insurance documents, identify deficiencies, and resolve them.

Every document review is handled by professionals who are trained to read insurance documents, identify deficiencies, and resolve them.

The expertise

The expertise

In high-risk work, CRIS-certified Account Managers run the full policy review, finding what affects risk transfer and your ability to tender a claim.

In high-risk work, CRIS-certified Account Managers run the full policy review, finding what affects risk transfer and your ability to tender a claim.

The infrastructure

The infrastructure

The Docutrax platform connects everyone involved in the risk, so the right people see the right part of the work, with access you control.

The Docutrax platform connects everyone involved in the risk, so the right people see the right part of the work, with access you control.

The follow-through

The follow-through

When coverage falls short, we work directly with your third parties and their brokers and agents until it's fixed. Finding the gap is where most systems stop. We close it.

When coverage falls short, we work directly with your third parties and their brokers and agents until it's fixed. Finding the gap is where most systems stop. We close it.

Property and Casualty

licensed insurance professionals

CRIS Certified

Construction Risk Insurance Specialists

New York Labor Law

Deep expertise in
NY Labor Law 240/241

US-based account managers

Dedicated experts,
never offshored

Our process

Our process

One process. Applied at the right depth.

Coverage lapses, renews, and shifts. The operation runs continuously so it never falls out of compliance: collect, evaluate, resolve, renew.

Requirements Set

Required coverages, limits, carrier ratings, certificate holders, and indemnities are configured.

Documents Collected

Branded, requirement-specific requests make submission simple for your third parties.

Documents Reviewed

Licensed insurance professionals evaluate each submission against your contractual requirements.

Deficiencies Corrected

Third parties and their brokers and agents are notified and worked with until compliant.

Renewals Monitored

Expirations are tracked continuously, and renewal documents are requested before coverage lapses.

Requirements Set

Required coverages, limits, carrier ratings, certificate holders, and indemnities are configured.

Documents Collected

Branded, requirement-specific requests make submission simple for your third parties.

Documents Reviewed

Licensed insurance professionals evaluate each submission against your contractual requirements.

Deficiencies Corrected

Third parties and their brokers and agents are notified and worked with until compliant.

Renewals Monitored

Expirations are tracked continuously, and renewal documents are requested before coverage lapses.

FAQs

FAQs

Common questions about working with Docutrax.

FAQs

What does Docutrax actually do?

We become your third-party insurance compliance function: the team, the platform, and the licensed expertise your organization would otherwise have to build and staff itself. Your contracts require your vendors, subcontractors, and tenants to carry specific coverage; we're the ones who make sure they actually do, and when coverage falls short, we work the gap until it's fixed. What you get is real risk transfer: the ability to tender a claim to your third party's insurance instead of absorbing a loss that was never supposed to be yours. And you get a team that helps you design, build, and operate a best-in-class

compliance program, one that lifts the burden off your people while giving them the insight, information, and

tooling to do their jobs better and faster.

Is this software or a service?

Genuinely both, and that's the point. Software alone can't close a coverage gap, adjust requirements as your operations evolve, or bring judgment to a determination. A service without serious technology can't run at scale or give your team the visibility and tooling they need. Docutrax was built as a single, unified function: licensed professionals and purpose-built infrastructure operating together, in whatever proportion of managed and self-directed fits your organization.

We already track certificates with software. How is this different?

Two things. First, the software itself: most tracking tools store documents and dates, while ours was designed from decades of insurance and risk management experience to produce real insight from your compliance data, run efficiently at scale, and meet enterprise security standards. Second, what no software can do on its own: work a deficient submission with the third party until coverage is corrected, adjust requirements as your contracts and operations evolve, or bring market judgment to the conversation when a broker pushes back. That takes licensed professionals with years in the market. Tracking shows you the gaps. We close them.

Who is actually reviewing our documents?

Licensed insurance professionals on every account, always US-based. When the work involves subcontractors or vendors performing higher-risk scopes, in jurisdictions where policy language is the difference between a successful tender and a multimillion-dollar claim you absorb, review is handled by CRIS-certified Construction Risk Insurance Specialists. Over 300,000 reviews across 10+ years, every determination made and documented by a licensed reviewer.

What happens when a vendor doesn't meet our requirements?

We issue a cure notice directly to the vendor: what's wrong, what the contract requires, what needs to change. We work the gap to resolution, engaging the third party and their agent directly, and document every touchpoint. Your team sees the status. We close the coverage gaps.

How does pricing work?

Three independent dimensions: how much of the operation you place with our team, how deep the review goes, and the size of your third-party population. Adjust any one without changing the others. No surprise fees. See Ways to Work With Us or talk to our team, and we'll size it against what your program costs you today.

Do you have a vendor pay option?

Yes. Program costs can be carried by your vendors and subs as a condition of doing business with you, at no cost to your budget. Talk to our team about whether it fits how your program is structured.

What does getting started look like?

We design the program around your organization: the platform is configured to match how your entities, projects, and teams are structured, and your requirement profiles are built from your actual contracts. From there, our team takes it: outreach, collection, review, and remediation

Talk to a specialist

Talk to a specialist

Build the compliance program your exposure demands.

Talk to a specialist

Schedule a conversation with a team that understands your world. We’ll talk through your third-party risk, show you the platform, and how we’d run compliance the way your exposure demands

Managed third-party insurance compliance for the organizations that carry the exposure.

Managed third-party insurance compliance for the organizations that carry the exposure.

Managed third-party insurance compliance for the organizations that carry the exposure.